Tailorobe Bespoke
Legal Information
This page explains our general policies for returns, shipping, orders, privacy and website use. Nothing on this page limits your rights under Australian Consumer Law.
Returns & Alterations
Because many Tailorobe garments are custom-made or altered to your measurements, we generally cannot accept returns for change of mind. However, if there is an issue with workmanship, fit, or quality, please contact us and we will assess the item. Depending on the situation, we may offer alterations, repair, replacement, or another suitable remedy.
Shipping & Delivery
Shipping or delivery options may vary depending on the order type, garment, location and agreed timeline. For custom garments, delivery time may depend on fabric availability, fittings, alterations and production schedule. We will provide estimated timing during the ordering process where possible.
Orders & Payments
Orders may require a deposit or full payment before work begins. Prices, timelines and final garment details should be confirmed before production starts. Once a custom order has started, changes may not always be possible or may involve extra costs.
Website Use
The content on this website is provided for general information about Tailorobe Bespoke, our services and our products. You must not misuse the website, copy our content without permission, or use the site in a way that may damage, disrupt or interfere with our services.
Privacy
When you submit a booking, contact form or order request, we may collect details such as your name, phone number, email address, measurements, appointment details and order preferences. We use this information to manage bookings, respond to enquiries and complete customer orders.
Contact
For questions about returns, shipping, orders or privacy, please contact us at info@tailorobe.com.au or call 0414 053 773.